At Crossman Ecology, our guarantees exist for a simple reason: to provide clarity, certainty, and confidence within the planning process.
While they naturally distinguish us from other ecological consultancies, their real purpose reflects how we believe ecology should work — clear, proportionate, and supportive of our clients’ objectives.
Planning applications involve many moving parts. Ecology should be a well-managed, predictable element of that process, not an unknown. Our guarantees are designed to ensure that expectations around outcomes, costs, and timescales are transparent from the outset.
Bringing Confidence to Planning
A successful planning project relies on clear information and realistic expectations.
Clients frequent ask the following:
- How will ecology influence my planning application?
- Will costs remain as quoted?
- When will reports be delivered?
These are entirely reasonable considerations. Our three-part guarantee addresses them directly by offering assurance on planning outcomes, pricing transparency, and agreed timescales.
By standing behind both our advice and our delivery, we enable clients to proceed with confidence, knowing that commitments are clearly defined from the beginning.
What the Guarantee Covers
Our guarantee is built around three straightforward commitments:
Planning Outcomes
We stand behind our ecological advice. Where planning permission is refused specifically on ecological grounds, and our recommendations have been followed, we will refund our agreed fees.
Transparent Pricing
We provide clear, upfront pricing. Our guarantee ensures that costs remain transparent and predictable, provided the agreed scope of work does not change.
Agreed Timescales
We commit to realistic delivery timeframes and work diligently to meet them. Where delays are within our control, we take responsibility.
As with any professional service, our guarantees operate within fair and reasonable terms, which are clearly explained. These provide structure and certainty for both our clients and our team.
A Better Experience of Ecology
Our aim is simple: to make working with ecology straightforward, collaborative, and well-structured.
When expectations are clear and advice is proportionate, ecology becomes a constructive part of the planning process. This supports smoother projects, clearer decision-making, and more positive outcomes for all involved.
A Positive Outcome for People and Nature
We are passionate about nature and believe that the best ecological outcomes arise through cooperation and understanding.
When ecology is approached with clarity and confidence, it becomes easier for clients to engage positively with mitigation, enhancement, and long-term stewardship. This creates better results — for projects, for clients, and for nature.
Offering these guarantees allows us to work with more people, support more projects, and deliver broader benefits — which is, ultimately, why we do this work.
You can view our full Terms and Conditions here.
